FREQUENT ASKED QUESTIONS
Specialty coffee is Arabica coffee with a cup score over 80 points on a 100 point scale by the Specialty Coffee Association (SCA). The coffee must have been cupped by a certified Q grader.
It is markedly different from commercial-grade coffee. Specialty coffee involves a huge amount of labour and effort from seed to cup whereas commodity-grade coffee focus on large production at low-cost and low-quality. You can immediately smell the difference when you open our drip bag.
Firstly, tear open the drip bag.
Then sit the drip bag on a cup.
Lastly, pour hot water.
Therefore it is as flavourful in 12 months as it is in 12 days.
However you can ‘re-use’ the used drip bag coffee in other places. For an instance, we will always put it in the oven and fridge to absorb the odors.
Additionally, the coffee grounds can be used as fertilizer in house plants, natural cleaning scrub or skin exfoliator etc. Let’s be creative and have some fun.
Orders and Delivery
We usually ship within 1-2 business days upon order confirmation. Shipping will take about 3-5 business days depending on the locations.
All our deliveries are fulfilled with EasyParcel. Delivery and tracking update will be sent via email/sms.
We offer FREE shipping for all orders above SGD50.
For orders below SGD50, we charge a flat rate of SGD3.50.
We currently only ship to Singapore.
For Malaysia, please place order at our Shopee shop at https://shopee.com.my/mfcoffee or contact us at firstname.lastname@example.org
For coffee products, we do not accept any returns due to hygiene reasons.
If you received damanged/wrong products, or did not receive your orders, please contact us at email@example.com or via our social media channels, and we will do our best to assist you.
We accept credit card, google/apple pay via Stripe for online payment.
For bulk or customised order, we accept bank transfer. Please contact us at firstname.lastname@example.org for bulk order.
Yes! We do.
We offer bulk orders at discounted prices for office coffee supply, wholesale supply for your business needs.
Please contact us at email@example.com for more information.